Using Technology to Lose Customers – Live Chats

Most companies understand how important it is to have an online presence.  Everyone has seen the data or heard how customers shop for products and services on the internet.  Technology, whether it’s a company website, Facebook or LinkedIn page or a tool to help manage customer information, can help companies reach more potential customers even faster than before.  Many businesses will use these tools successfully, but some will only succeed in causing damage to themselves. Continue reading

CalPERS names Nakama Enterprises as Information Technology Consultant

August 30, 2012 – Today, Nakama Enterprises and our joint venture associate, Winning Strategies LLC (Oakland, CA) received a Notice of Intent to award Solicitation 2011-6339 “Information Technology Consultants Spring-Fed Pool Refresh No. 1” from CalPERS (the California Public Employees Retirement System).   CalPERS provides retirement and health benefits to more than 1.6 million public employees, retirees, and their families and more than 3,000 employers.

Our role will be to provide Management Support Services including Senior/Lead Technical Specialists and Senior Business Analyst services as CalPERS makes improvements in their infrastructure and tools.